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Shipping & Returns

Shipping

Local pickup is in Belleville, IL. Please send us a Facebook message or email info@gemandlosbows.com to arrange pickup. 

Most items ship within 3-5 business days. We work very hard to get your order to you as soon as possible.

Standard shipping is a flat rate of $4.50 and usually arrives in 2-5 business days after packages are shipped through the United States Postal Service. This is not a guarantee, just an estimate from USPS. 

Priority shipping is $8 and usually arrives within 1-3 business days with the USPS. This method includes tracking and up to $50 insurance.

If you would like to purchase additional insurance, please contact us.

Gem&Lo's Bows is not responsible for packages lost, stolen, or damaged once turned over to the USPS. By purchasing, you agree to these terms. Please refer to shipping email which includes tracking information.

 

 Returns 

At Gem&Lo’s Bows ALL SALES ARE FINAL.  If a problem arises, please email info@gemandlosbows.com.

Gem&Lo’s Bows is not responsible for packages lost, stolen, or damaged once turned over to the USPS. Please refer to your email which includes your tracking information.  Any other questions please feel free to email me at any time.


Exchanges 
We only replace items if they are defective. If this happens, we can exchange it for the same item.  If it is no longer available, we will substitute for something comparable.  Please send us an email at info@gemandlosbows.com.